Sample Program Coordinator
Overview:
iTi Tropicals, the leading supplier of tropical and exotic fruit juice concentrates and purees in North America, seeks a bright, energetic and detail-oriented person to work in our R&D and Quality Group. We are looking for a team player with excellent communication skills and the ability to multi-task while paying strict attention to detail.
The Sample Program Coordinator is responsible for monitoring key indicators of product quality and safety through communication, inspection, testing, monitoring, and maintaining sample inventory of tropical fruit juices and purees. The Sample Coordinator is also responsible for the integrity of all inbound product samples and managing the outbound distribution of samples to U.S. and international customer locations. Job responsibilities include technical analysis of inbound samples, repacking and maintaining sample inventory, managing sample requests, and distribution of samples to our customer base in the food and beverage industry. The right candidate will possess strong organizational skills, attention to detail and effective verbal and written communication skills. This position offers hands on experience with iTi Tropicals’ product line and is an excellent starting point with growth potential.
Principle Duties & Responsibilities:
Inspect, test, and conduct technical analyses on incoming fruit juice samples
Monitor and evaluate incoming samples to ensure conformity to product specifications
Establish and maintain GMPs (Good Manufacturing Practices) while repacking inbound sample products
Maintain and track sample product inventory (including sample supplies) in the office
Maintain and track sample inventory at warehouse locations and coordinate sample shipments to the office and/or pick up from New Jersey warehouse locations when necessary
Manage and track outbound customer samples, including interacting with members of the sales staff, fulfilling customer sample orders using Netsuite and tracking samples to customer locations
Review and approve certificates of analysis
Support iTi Lab Testing and Pre-Shipment Testing Programs when needed
Execute and maintain protocols, procedures, logs, and trackers that are in place for receipt, submission, distribution of samples and inventory tracking, lab equipment usage, and all others that apply
Maintains cleanliness and organization in sample program working areas
Other duties as assigned
Qualifications & Skills:
Bachelor’s degree in a science based field, or other related discipline
Food science background a plus
Experience in fast-paced office environment a plus
Experience with quality assurance systems; food industry a plus
Advanced proficiency in Microsoft Office products
Experience with ERP or CRM systems a plus
Strong organizational and communication skills
Motivated self-starter with excellent attention to detail
Strong verbal and written communication skills
Ability to lift and move boxes weighing up to 100lbs.
Ability to stand for extended periods of time
Valid driver’s license and access to a vehicle
